A:Novfeel is usually provided free of charge for non-custom samples within a certain amount or quantity; However, if the product is custom made, there may be a sample charge, but the sample charge can be deducted from the subsequent order.
Novfeel will send samples in advance or collect on delivery basis according to the purchaser's needs.
A:1-2 working days is enough for ordinary samples; If the surface technology or logo of the sample is customized, it will take 1-4 working days to complete delivery; However, if it is a prototype product, it usually takes about a week to complete production through 3D modeling technology.
A:Normally, production will be arranged within 10-30 working days after the order is confirmed, but if it is an urgent order, Novfeel will try to arrange production as soon as possible.
A:JPG, CDR, PDF, or AI (AI format is best for complex design drawings).
A:In theory, purchasers can consider any pantone color as an option, but typically, purchasers can provide physical samples or images to the Novfeel team, or Novfeel will recommend matching colors.
A:Yes, of course, but the related testing fee can be deducted from the subsequent order.
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